"Privacy Policy"

Privacy Policy of Al Tharwaneya Integrated Solutions (ATIS)
1. Introduction
Al Tharwaneya Integrated Solutions (ATIS) is dedicated to safeguarding the privacy and confidentiality of your personal information. This Privacy Policy outlines our practices regarding the collection, use, processing, storage, and protection of data when you visit our website or use our services, which include IT consulting, cloud solutions, cloud migration, management, and deployment services.
2. Information We Collect
We may collect and process the following types of information:
a.    Personal Information: Identifiable information such as your name, email address, phone number, company name, job title, and other contact details necessary for providing our services.
b.    Service Usage Data: Information related to how you interact with and utilize our cloud solutions, IT consulting, and managed services.
c.    Technical Data: Details including your IP address, browser type, device identifiers, operating system, and other technical specifications.
d.    Cloud Service Data: Data generated or processed during your use of our cloud infrastructure and related solutions.
e.    Cookies and Tracking Technologies: To enhance user experience, monitor website performance, and gather analytical insights.
f.    Communication Data: Records of your communications with us, including support requests, feedback, and other inquiries.
3. How We Use Your Information
The information collected is utilized to:
a.    Deliver and manage our comprehensive IT consulting and cloud solutions effectively.
b.    Facilitate seamless cloud migration, management, and deployment services.
c.    Enhance and optimize the functionality and performance of our offerings.
d.    Communicate with you regarding service updates, support, and technical assistance.
e.    Conduct data analysis and research to improve our services.
f.    Protect our systems from unauthorized access or cyber threats.
g.    Comply with legal obligations and contractual commitments.
4. Legal Basis for Data Processing
We process personal data based on one or more of the following legal grounds:
a.    Consent: Where you have provided explicit consent for specific purposes.
b.    Contractual Necessity: To fulfill contractual obligations related to the services you have requested.
c.    Legitimate Interests: To improve our services and ensure network security.
d.    Legal Compliance: To comply with applicable laws and regulations.
5. Data Security Measures
We employ stringent security protocols and technologies to protect your personal data from unauthorized access, disclosure, or misuse. These measures include encryption, secure data storage, multi-factor authentication, and regular security assessments. Nonetheless, while we endeavor to protect your data, transmission over the internet is not entirely secure, and we cannot guarantee absolute protection.
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. In certain circumstances, we may share data with trusted service providers and partners who assist us in delivering our services. Such entities are required to adhere to confidentiality obligations and implement adequate data protection measures.
7. International Data Transfers
Your information may be transferred to and processed in countries outside your jurisdiction. We ensure that such transfers comply with applicable data protection laws and that adequate safeguards are in place to protect your information.
8. Data Retention and Disposal
We retain your personal and service-related data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal and regulatory requirements. Upon the expiration of the retention period, data is securely deleted or anonymized.
9. Your Rights and Choices
You have the right to:
a.    Access and review the personal data we hold about you.
b.    Request rectification or deletion of your data, subject to applicable laws.
c.    Object to or restrict the processing of your data.
d.    Withdraw consent where processing is based on consent.
e.    Lodge a complaint with the relevant data protection authority if you believe your rights have been violated.
f.    Obtain a copy of your data in a structured, machine-readable format.
10. Third-Party Websites and Services
Our website may include links to third-party sites or services. Please note that ATIS is not responsible for the privacy practices or content of such external entities. We encourage you to read the privacy policies of these third parties before providing any information.
11. Data Breach Notification
In the event of a data breach that may compromise your personal information, we will promptly notify you and the relevant authorities in accordance with applicable data protection laws.
12. Policy Updates and Revisions
ATIS reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices or applicable laws. Users are encouraged to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at Info@atisuae.com or call us at +9712 517 5127.